Frequently Asked Questions
Find answers to commonly asked questions here.
Please visit the 'Order Now' section of the website and complete the online form, ensuring that any equipment and/or Technical Training is selected from the dropdown box, you will then receive a confirmation email within 2 working days with the next steps to proceed.
On the order details section, please click on the drop down menu titled 'Description'. A list of available training sessions can then be viewed and the relevant training/product can be selected. Please note if your desired product/training is not listed you can manually enter this in the description tab below.
All prices are listed on your Access to Work report, please check the reverse of the report and ensure you input the correct price incl VAT. If your report is out of date or you are a returning customer, please email the office for a quote.
Dragon support is available directly through Nuance, who can be contacted on 0203 027 4217
Once your order has been placed we will contact you directly to arrange your sessions.
If a purchase order was provided and the order is over £700, you will receive a 30 day term to make payment. Within that time, we can arrange training and distribute the software. If there is no purchase order or the order is less than £700 you will receive a Pro Forma invoice, whereby we will require payment immediately before we can arrange the training or send the software.
If you still require additional support you can get in touch by emailing us at info@pblc.co.uk or contact us on 0203 637 4259